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Cancellation and Refund Policy
- Free Cancellation up to 60 days before the departure date (Booking amount is non-refundable)
- If you’re canceling the trip and opting for a refund within 59 days to 45 days of the departure date, then only 10% of the total trip cost (calculated after subtracting the booking amount), along with the booking amount (non-refundable), will be charged as a cancellation fee, and the remaining sum will be refunded.
- If you’re canceling the trip and opting for a refund within 44 days to 30 days of the departure date, then 25% of the total trip cost (calculated after subtracting the booking amount), along with the booking amount (non-refundable), will be charged as a cancellation fee, and the remaining sum will be refunded.
- If you’re canceling the trip and opting for a refund within 29 days to 15 days of the departure date, then 50% of the total trip cost (calculated after subtracting the booking amount), along with the booking amount (non-refundable), will be charged as a cancellation fee, and the remaining sum will be refunded.
- If you’re canceling the trip and opting for a refund within 15 days to 8 days of the departure date, then 75% of the total trip cost (calculated after subtracting the booking amount), along with the booking amount (non-refundable), will be charged as a cancellation fee, and the remaining sum will be refunded.
- If you’re canceling the trip and opting for a refund within 7 days of the departure date, then 100% of the total trip cost (calculated after subtracting the booking amount), along with the booking amount (non-refundable), will be charged as a cancellation fee, and the remaining sum will be refunded. You are not eligible for a refund if you fail to show up on the day of departure within the given timeline provided to you beforehand.
- No refund will be provided in case of issues arising due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. In such situations, we usually have a backup plan ready and will proceed accordingly.
- There may be times when we have to cancel certain activities mentioned in the itinerary, but only due to circumstances beyond our control.
- If a trek or trip has to be aborted midway due to a natural calamity or unforeseen circumstances (such as rain, snowfall, earthquake, landslides, strike, or bandh), no refund will be provided.
- Travel Coffee will not cover any additional expenses incurred due to natural calamities or unforeseen circumstances (such as rain, snowfall, earthquakes, landslides, strikes, or bandhs).
- The cancellation policy varies for popular destinations and peak seasons. Please confirm with your operator for details.